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Contactgegevens kantoor

Unique Leuven Customer Care
Diestsevest 32
3000 LEUVEN
T +32 (0)16 66 00 20
E CVLeuvenCustomerCare@unique.be

Customer Service Employee (m/v)

Samenvatting

Tewerkstelling ZAVENTEM
Opleidingsniveau Bachelor Professional
Uren per week 38
Dienstverband Optie vast contract
Vacaturenummer 1109537_NL

Over de functie

  • The Incident Handling Team (IHT) is the contact point between high-tech printing customers across Europe, US&C, Australian and New Zealand and the organization
  • Working closely with different functions inside the company
  • The team has a major impact on customer satisfaction and is responsible with others for handling customer requests for support and process spare parts orders
  • Handling customer's inquiries in a polite and professional way
  • Following up on any customer request received via email or phone making sure that the customer request is followed up and feedback is provided
  • Communicating efficiently and professionally

Wat wij bieden

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  • A permanent contract
  • An international working environment with many possibilities for extra education
Working days from Monday until Friday. Hours: 8am to 5pm and 10am to 7pm)
A competitive salary with extra benefits

 


Functie eisen


  • Punctuality and flexibility
  • Ability to work in shifts and bank holidays (8am to 5pm and 10am to7pm, 40/hour work week)
  • Customer oriented mindset
  • Excellent communication and listening skills
  • Ability to work under pressure and using many different informatics systems and procedures
  • Team player as well as able to work independently
  • Positive attitude and proactive towards the workload
  • Computer skills -- Microsoft package (Excel, Word,& PPT) along with ERP/Business systems experience is an advantage
  • Customer serviceexperience is an advantage
  • You have a very good knowledge of German, Dutch and English

Over het bedrijf

Our client is an international, well-known, company based in Zaventem.

Zoek een Unique kantoor in de buurt

Op zoek naar werk of geschikt personeel? Dan ben je bij Unique aan het juiste adres. Unique is het uitzendbureau gespecialiseerd in het werven en selecteren van vast en tijdelijk personeel. De focus ligt binnen Unique op Office, Customer Care, Finance, Technicum en Human Resources. Met meer dan 40 kantoren in heel België is er altijd een Unique-kantoor in de buurt. Bekijk de vacatures.

Erkenningsnr: VL VG. 566/BUO | BRU 00218-406-20121108 00218-405-20121108 | WAL W.INT.031 W.RS.31 W.SO.31

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