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Contactgegevens kantoor

Unique Leuven Customer Care
Diestsevest 32
T +32 (0)16 66 00 20

Customer Service Spanish, English and another European language m/f


Tewerkstelling HEVERLEE
Opleidingsniveau ASO Algemeen Secundair Onderwijs
Uren per week 38
Dienstverband Optie vast contract
Vacaturenummer 1112410_NL

Over de functie

  • you are responsible for the customers in a specific country or region. You ensure customer contact through the appropriate communication means such as phone, email, fax and mail.
  • you handle all incoming orders, send order confirmations and ensures expedition within the Service Level Agreement.
  • you are responsible for the follow up on all customer requests and questions. You take all necessary actions to resolve any customer claims and issues.
  • you are a member of a back-up team that ensures permanent service to an island. You create and maintains customer information for the back-up team.You participate in welcome and training of new team members on the basis OTC processes and you are responsible for at least one cross-team control list or improvement task.

Wat wij bieden

  • you will be working in an attractive company which is located in Leuven.
you will have an attractive salary package, with extra legal benefits.
you work during daily hours.
after a successful interim period, you can have a permanent contract within the company.
you can start immediately.

Functie eisen

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  • you have an excellent knowledge of Spanish, English and another European language

  • a good knowledge of any other European language is a plus.

  • you have a graduate degree or equal by experience.

  • you are a dynamic, pro-active, approachable person who likes to take own initiatives.

  • you are able to think process minded, but you also have the ability to think outside the box.

  • you are an excellent communicator and you have good telephone skills

  • you are a good problem solver and likes to handle complicate issues.

  • you are a good team player and you are able to work for the common goals in an international environment. 

  • you are a positive, upbeat and friendly personality.

Over het bedrijf

The company is based in Leuven. They are a global leader in blood component and cellular technologies.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

Zoek een Unique kantoor in de buurt

Op zoek naar werk of geschikt personeel? Dan ben je bij Unique aan het juiste adres. Unique is het uitzendbureau gespecialiseerd in het werven en selecteren van vast en tijdelijk personeel. De focus ligt binnen Unique op Office, Customer Care, Finance, Technicum en Human Resources. Met meer dan 40 kantoren in heel België is er altijd een Unique-kantoor in de buurt. Bekijk de vacatures.

Erkenningsnr: VL VG. 566/BUO | BRU 00218-406-20121108 00218-405-20121108 | WAL W.INT.031 W.RS.31 W.SO.31

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