Over de functie
- Monitor sales planning activity
- Draft more complex sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements
- Make more complex calculations to accurately compile and report statistics
- Perform background research on customer accounts, prospects, competitors, and industry trends to support the sales team’s activities.
- Answer more complex, difficult, or escalated internal and customer enquiries on product availability, prices, delivery times, and the status of orders.
- Communicate with staff from other areas in the organization.
- Use databases or other computerized systems to maintain up-to-date customer records and to track the status of orders and deliveries.