Membership Officer

MAIN DUTIES                            

• Providing general assistance on members administration including: pending reminders, encoding fees, reports, queries, updates, corrections of invoices, preparation and attendance of the General Assembly, preparation and manning of the Premium lounge during some Summits ;
• Following up the weekly payment reports with changes of status, unblocking the services, vouchers ;
• Sending certificates and welcome packs to new members ;
• Supporting the Advertising and Sales Manager with publications-related tasks (follow-up of publications);
• Supporting with Correspondence (typing of minutes, minor translations, templates);
• Updating the database;
• Encoding and following up debt collector files;
• Following up lost contacts upon returned postal mailings;
• Scanning of documents and archiving;
• Treating requests from members and colleagues, including from the members hotline and the membership mail box;
• Bringing occasional administrative support to the Head of Membership Development including mostly the internal expense reports;
• Fulfilling his/her responsibilities and tasks according to the values of the company.